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Masterclass: How to approach a mess up, the right way

Friday, 17th June 2011

A recent problem at Global Personals resulted in lots people receiving duff messages to their inbox. Rather than sweep the problem aside, their top geek explains how it happened, what they did about it AND apologises. Politicians, take note! Big love.

Read the full story: globaldev.co.uk

topic tags: global personals, online dating

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